myhomeonline: Self-service

Win a Nintendo Switch!

Would you like to win a Nintendo Switch in time for Christmas? All you have to do is register for myhomeonline!

Did you know myhomeonline is the fastest way to get a response from our Customer Services team, we aim to respond within one working day. You can also use myhomeonline to report repairs, check your rent account, and update your contact details.

Registration onto myhomeonline couldn't be simpler. All you need is your name, address, and a valid email address!

Every resident that is successfully registered between now and 1pm on Wednesday 20th December 2023 will automatically be entered into the free prize draw.

Please click here to register for a myhomeonline account.

Terms and Conditions can be found here.

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As an emh homes resident, you can access the following wide range of services from myhomeonline:

  • Report a repair
  • View your repairs history
  • Report anti-social behaviour (ASB)
  • Pay your rent
  • Order a new rent swipe card
  • View your rent and service charges and print a statement
  • Update your personal and household details including telephone numbers
  • Add or remove correspondence addresses
  • Send us a message

Once you have registered for self-service, you will be given access within 24 hours.

Click here to log-in or register.

What our tenants say

"It's so easy to use. I diagnosed my repair myself and can track what work has already been completed."

"I needed to change my phone number, but don't have time during the day when I’m at work to ring the office. I logged on to my account and updated it from my lounge at 9pm. Brilliant!"