We do not cover your personal belongings under your tenancy agreement.
So, it’s important to consider home contents insurance to protect your possessions. No matter how careful you are, accidents like theft, damage, or breakage can happen, and insurance can give you peace of mind.
We've partnered with Thistle Tenant Risks to offer a specialist contents insurance policy for tenants. The My Home Contents Insurance scheme covers a wide range of household items, such as furniture, electronics, clothing, and more.
You can now easily purchase your policy online and set up monthly direct debit payments. Note, paying by direct debit may be slightly more expensive than other options.
Why Choose My Home Contents Insurance?
- No excess (you don’t pay the first part of a claim)
- Covers theft, water damage, fire, and more
- Protects improvements made by tenants (up to £2,000 or 20% of the sum insured)
- Covers contents in sheds, garages, and outbuildings (up to £3,000)
- Includes cover for lost or stolen keys (up to £500)
- Flexible payment options (fortnightly or monthly)
This insurance is designed for social housing residents who want to protect their belongings. It’s underwritten by Great Lakes Insurance UK Limited, and you should review the policy terms, conditions, and exclusions before applying.
How to apply
To apply, take a look at their website here or call Thistle Tenant Risks at 0345 450 7288. For more information, review the key documents below to help you make an informed decision.
It's always Thistle's intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should follow their complaints procedure.
Thistle Insurance Services complaints procedure is available on request. For additional information, view their complaints page here.
The National Housing Federation working in partnership with Thistle Insurance Services Ltd.
Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW.
Thistle Insurance Services Ltd is part of the PIB Group.
The My Home Contents Insurance Data Protection Privacy Policy is available here.
It is important to protect your belongings and your landlord suggests that you look for providers who are regulated by the Financial Conduct Authority (FCA). Thistle Insurance Services are a company that specialises in social housing contents insurance, however there are also other providers that can be found on comparison websites like Money Supermarket or Compare the Market.
Looking for Shared Owners information?
Please visit the shared owners section of our website for information about insurance
Find out more