We’re here to make sure you have a safe, affordable home and a neighbourhood you can be proud of.
Here’s how we support you:
- Customer Service Centre – whether it’s rent, repairs or housing advice, our friendly team is just a call or click away
- Communities team – our Housing Officers offer local support and will work with you to keep your community safe and thriving
- Estate inspections – we regularly check estates to make sure everything is running as it should, and take action if something needs attention
- Safer neighbourhoods – we tackle anti-social behaviour and hate crime, and proactively support those affected by domestic abuse, to help everyone feel safe and comfortable where they live.
- Community events – we host regular events so you can meet us in person, share your views and help shape the future of your neighbourhood.
We’re always listening – your voice matters, and together we can build communities where everyone feels at home.
Anti-social behaviour
We take anti-social behaviour seriously and will act quickly to address problems and concerns, working with partners to keep communities safe. If you're affected by anti-social behaviour, please contact us.
Domestic abuse
If you are experiencing domestic abuse, remember you are not alone and help is available. If you are in immediate danger, call 999. If you are a resident and need to report domestic abuse, or have a concern, please contact us. We can provide support including emergency accommodation, advice and guidance.
Hate crime
Hate crime is when someone commits a crime against you because of your disability, race, religion, sexual orientation or gender identity. We take hate crime seriously and will not tolerate discrimination of any kind. If you're affected by hate crime, please contact us.
Keeping your community clean and green
We work with residents to maintain tidy shared spaces, manage waste responsibly and protect the environment.
Safeguarding - keeping people safe
We want everyone to feel safe, healthy and happy. Safeguarding means protecting people from harm, abuse or neglect. It’s about making sure everyone’s rights are respected and they can live safely.
Tenancy health checks
We carry out regular checks to help make sure your tenancy stays on track. These include looking at the condition of your home, safety and any concerns around rent, finances or personal wellbeing.