Current vacancies

All the current vacancies across emh (emh group, emh homes, emh care & support, Midlands Rural, emh sharpes) are listed below.

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Current vacancies

Trade Positions (In-House Maintenance Teams)

Location: East Midlands
Salary: Trade Specific ()
Closes on: 30 September 2024
Description:

Trade Positions (In-House Maintenance Teams)

EMH are looking for talented trade professionals to join our in-house maintenance teams, as we grow the services we deliver.

We are delivering a variety of planned and responsive repairs and maintenance for our customers, who are based across the East Midlands.

We are currently accepting CVs to keep on file for future opportunities. By submitting your CV to us, you'll be part of our talent pool and will be considered for any suitable positions as they become available.

Please ensure you indicate on your CV, which trades you are interested in being considered for.

The ideal candidate

The ideal candidate will hold a level 3 qualification in a relevant trade – Electrician, Joinery, Painting, Plumbing – and have experience of day-to-day maintenance in residential properties.

There is an expectation you will be multi-skilled to provide an efficient, customer focused service, with a right first-time approach.

You will demonstrate commitment to excellent customer service to ensure the best possible service is provided to our customers.

Our Values are important to us and we’re looking for people who can help live our Values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

The ability to travel is essential as you will travel to our customers’ homes situated across the east midlands.

For further information on the roles, including the salary for each position, please see the attached job description and person specifications.

Company Benefits

Our package for this role includes:

  • A company van, with option to use for personal usage.
  • 34 days annual leave (including statutory days), increasing to 39 days with length of service.
  • Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
  • Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
  • a wide range of training and development opportunities (we are an Investors in People accredited organisation)
  • Company Sick Pay, increasing with length of service to six month’s full pay, six month’s half pay (the first week of any sickness within the first 2 years of service is paid at SSP).

The Next Steps

We welcome you to submit your CV and covering letter in application for the roles of Electrician, Joinery, Plumber. Please ensure you include which trade you are interested in, with your application.

Your CV will be kept on file for future opportunities that may arise within the next six months, and we will be in contact if any suitable positions arise.

If you have not heard from us within 6 months, sadly no vacancies have arisen, and we will be unable to keep you CV any longer due to GDPR.


More info >>

Tenancy Solutions Caseworker (South)

Location: East Midlands - Northamptonshire
Salary: £34,397 - £38,219 per annum ()
Closes on: 01 August 2024
Description:

We are thrilled to invite you to join us at emh during this period of growth for our Communities Team. Our primary objective is to expand our presence in the communities we serve, and we believe that your expertise will contribute significantly to this endeavour.

Role

Are you ready to make a difference in people's lives? Do you have a passion for leading on the case management of antisocial behaviour, hate crime, domestic abuse and tenancy fraud which will ensure that the communities we serve are safe and secure? We have the perfect opportunity for you! We are currently looking for a dedicated and compassionate Tenancy Solutions Caseworker to join our team.

In this role you will be providing a specialist tenancy solutions service within the communities’ team that focusses on early intervention, regular contact, positive interventions, making a difference to our customers and communities.

The person

Do you have a detailed understanding of operational housing law and ASB, and neighbourhoods and community agenda?

Do you have experience of working in a customer facing role and excellent communication, influencing, negotiating, and decision-making skills?

Have you got strong interviewing skills, able to review reports, interpret and corroborate information, with an excellent attention to detail?

Are you well organised, able to prioritise and manage competing priorities delivering work to agreed deadlines and standards? If so, we would love to hear from you.

For further information about the role, please see attached Job Description and Person Specification.

Our Values

Our Values are important to us at emh and we’re looking for a supervisor who can live our values, and help embed them into the services we deliver. Our values are: Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our package for this role includes:

  • 39 days annual leave (including statutory days), increasing to 44 days with length of service.
  • Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
  • Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
  • a wide range of training and development opportunities (we are an Investors in People accredited organisation)
  • Company Sick Pay (increasing with length of service to six month’s full pay, six month’s half pay).
  • Opportunities to work flexibly and from home, where the business need allows.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


More info >>

Facilities Technician

Location: Coalville, Leicestershire
Salary: £23,441 - £26,045 per annum ()
Closes on: 07 August 2024
Description:

Facilities Technician

Location – Memorial House, Coalville, Leicestershire

Hours – 35 hours per week, working Monday to Friday between the hours of 8.30am – 4.30pm

Salary – £23,441 - £26,045 per annum (RFJ 4)

The role

The Facilities team are looking for a Facilities Technician to join their team who will be based at the head office in Coalville.

This role will be responsible for providing reactive and preventative maintenance ensuring that the facilities are safe and functional so that our employees can work under the best conditions at all EMH office sites.

Duties will include carrying out minor maintenance repairs to all office buildings covering spaces such as offices, toilets, meeting rooms, kitchens, communal areas and external spaces. Ensuring that all Health and Safety procedures and policies are upheld, and any issues reported in a timely manner.

(Please see the Job Description and Person Specification attached for further details).

The ideal candidate

The successful candidate will have previous experience in maintaining building elements, fixtures and fittings both interior and exterior and have experience with planning and scheduling of maintenance works. You will be able to work independently and have the ability to perform basic maintenance tasks, such as carpentry, plumbing, electrical and painting. You will have a strong attention to detail and be competent in using electrical power and hand tools.

Do you have:

  • Excellent communications skills and confidence to deal with a range of stakeholders
  • A good level of IT competence
  • The ability to travel between different sites

If so, we would love to hear from you.

About us

emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.

Our values

Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our generous package includes:

  • Competitive salary
  • Contributory pension scheme
  • Health cash plan – BHSF
  • 39 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time)
  • Flexible working
  • A wide range of training and development opportunities (we are an Investors in People accredited organisation)

Qualifications

Ability to perform basic carpentry, plumbing, electrical and painting.

Good level of IT competence.

For further information about the role, please see attached Job Description and Person Specification.

How to apply

Please apply online with an up-to-date CV, detailing how you meet the requirements of the person specification.

Closing date for applications – 5th July 2024

“We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application”




More info >>

Tenancy Sustainment Worker

Location: Erewash, Derbyshire
Salary: £23,441 - £26,045 per annum ()
Closes on: 31 July 2024
Description:

Tenancy Sustainment Worker

35 Hours per week

Homebased with travel across the Erewash District, Derbyshire

Salary: £23,441 - £26,045 per annum

The role

We have a fantastic opportunity to join our expanding services within our Specialist Housing Team and are looking for someone to join our Tenancy Sustainment Team delivering Tenancy Sustainment Services to residents across Erewash.

EMH Homes are committed to building cohesive communities and ensuring that residents are equipped with the skills to enable them to sustain their tenancies.

Tenancy sustainment is aimed at helping households at risk of tenancy failure to sustain their tenancies. Tenancy Sustainment assistance aims to be in place for a maximum of 12 months for each tenant accepted onto the service by which time they will have developed the appropriate skills to enable them to manage their tenancy, or they will have been referred onto more specialist services for ongoing longer-term support.

The ideal candidate

The successful applicant will have excellent communication skills and be able to provide advice and advocacy for customers with complex needs.

You will be required to work flexibly across the district of Erewash providing intensive support to a caseload of 20 tenants.

This includes working in a diverse & sensitive service to enable the residents maximise their independence, maintain their accommodation.

The successful applicant will have an understanding of Intensive Housing Management and Tenancy Sustainment with experience of using support planning systems.

Good communication skills are essential as well as the ability to deal with difficult situations. You will have excellent knowledge of Housing and support related work and be flexible to clients needs. You will be a people person who can work well on your own initiative.

You will be required to undertake an Enhanced DBS check for this role, which we will complete for the successful candidate. As the role is exempt under the Rehabilitation of Offender’s Act 1974, please can you ensure you detail both spent and unspent convictions on your application form.

For more information, please see the Job Description and Person Specification attached.

Our Values

Our Values are important to us and we’re looking for people who can help live our Values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our generous package includes:

  • Competitive salary
  • Contributory pension scheme
  • 34 days annual leave (including statutory days)
  • a wide range of training and development opportunities (we are an Investors in People accredited organisation)
  • Health care package
  • A full driving license is essential criteria

Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received.




More info >>

Customer Service Advisor

Location: Coalville, Leicestershire
Salary: £26,045 per annum ()
Closes on: 11 August 2024
Description:

Customer Service Advisors (x3 positions)

Based: Memorial House, Coalville, Leicestershire

Hours: 35 hours per week, Monday to Friday, working between 8.00 am and 6.00 pm., on a rota basis

Salary - £26,045 per annum

The Role

The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.

No two days are the same, you will learn ‘on the job’ so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.

You will have an excellent telephone manner, we don’t use scripts so you will need to be empathetic, professional and be at ease with technology. Able to show your communication written skills working both emails and web portal queries, in-between calls.

The post will be based at our new re-furbished head office in Coalville, Leicestershire but with the flexibility to work from the office and home as required.

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, private healthcare options, with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive. We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you.

About us

emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.

Our values

Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our generous package includes:

  • Competitive salary
  • Contributory pension scheme
  • Health cash plan – BHSF
  • 34 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time)
  • Flexible working
  • A wide range of training and development opportunities (we are an Investors in People accredited organisation)

Qualifications

Educated to GCSE level in Maths and English

Microsoft Office

NVQ in Customer Care is desirable

For further information about the role, please see attached Job Description and Person Specification.

How to apply

Please apply online with an up-to-date CV, detailing how you meet the requirements of the person specification.

“We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application”


More info >>

Support Worker

Location: Holmewood, Chesterfield
Salary: £11.44 per hour ()
Closes on: 07 August 2024
Description:

Support Workers wanted in the Chesterfield area

Want to enable people with learning disabilities to enjoy the things that they love?

We are looking for caring and committed people to join us at our new Supported Living Facility in Chesterfield. We are looking for people who can:

  • Promote individual rights and personal dignity
  • Provide every opportunity for physical, mental, emotional and spiritual development
  • Deliver an intensive housing management service to our customers
  • Be flexible where and to whom you provide support

We are looking for people who have the following qualities:

  • Encouraging and friendly
  • Patient
  • Committed and reliable
  • Is able to promote independence
  • Is able to follow individual support plans
  • Is able to adapt to different needs of our customers
  • Is able to lone work
  • It is essential that you are able to work weekends, waking nights and bank holidays
  • It is desirable that you have experience in delivering housing management service, however training will be provided

What emh can offer you:

  • £11.44 per hour
  • Full induction and training provided
  • Paid mandatory training
  • Funded enhanced DBS check
  • Flexible working and sick pay
  • Career development and further
    training opportunities
  • Access to our Employee Assistance Programme and benefits portal

For more information about EMH Care & Support, please visit our website on www.emh.co.uk

For further information, please find attached the Recruitment Flyer and Support Worker Job Description.

For an informal conversation or you wish to apply, please contact:

Bronwyn Sprague or our Duty Manager
E. Bronwyn.Sprague@emh.co.uk T. 07583006203 (duty: 07747 654621)

“We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application”

We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.




More info >>