We established our apprenticeship programme in 2012 to provide training and work opportunities for local young people.
Since then it has flourished to include new recruits aged in their twenties and thirties, demonstrating that apprenticeships are not just an alternative to university for school leavers but are also available for people looking to switch to a more fulfilling career.
We recognise that the workforce of tomorrow depends on us identifying and investing in talent today, and the apprenticeship programme is a key part of our commitment.
We currently have five apprenticeship opportunities that you can apply for via the government's dedicated website. See below for more information on each role and links to apply.
Apprenticeship vacancies
Summary
Supporting provision of a comprehensive housing & estate management service, making a positive contribution to our communities.
Wage: £23,222 a year
Training course: Customer service practitioner (level 2)
Hours Monday- Friday, 09:00- 17:00
35 hours a week
Start date: Wednesday 1 July 2026
Duration: 1 year 6 months
Positions available: 1
Summary
To deliver frontline customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS.
To employ a high standard of customer care in all customer contacts, internal and external.
To provide administrative support as required.
Wage: £23,222 a year
Training course: Customer service practitioner (level 2)
Hours: 7 hours per day between Monday - Friday, 8.00am - 6.00pm (annualised hours contract), meaning shift patterns are given in advance. 35 hours a week
Start date: Wednesday 1 July 2026
Duration: 1 year 6 months
Positions available: 1
Summary
This role provides an opportunity to begin a career in customer engagement and community impact. Applicants should be enthusiastic, people‑focused, and motivated to contribute to meaningful service improvement. The post supports our commitment to ensuring residents have a clear and influential voice in shaping the services we deliver.
Wage: £23,222 a year
Training course: Customer service specialist (level 3)
Hours: Monday- Friday 9.00am- 5.00pm. 35 hours a week
Start date: Wednesday 1 July 2026
Duration: 1 year 6 months
Positions available: 1
Summary
An excellent opportunity has arisen for an apprentice to work for emh in the Money Matters Team, based at our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in general administrative tasks.
Wage: £23,222 a year
Training course: Customer service practitioner (level 2)
Hours: between 9.00am – 5.00pm, Monday - Friday. 35 hours a week
Start date: Wednesday 1 July 2026
Duration: 1 year 6 months
Positions available: 1
Summary
To support the Sales and Marketing team by acting as a first point of contact for customer enquiries and providing high‑quality administrative assistance. The role will support the efficient progression of asset disposals, staircasing, shared ownership re‑sales, re‑mortgages, transfers of equity and HomeBuy loan redemptions.
Wage: £23,222 a year
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm. 35 hours a week
Start date: Wednesday 1 July 2026
Duration: 1 year 6 months
Positions available: 1
“We are growing our own staff. It’s satisfying to see people being employed after completing their apprenticeships.”
Karen Herriman, People Director