Repairs and planned maintenance

Reporting a repair

For emergency repairs, including those outside office hours and at weekends, call 0300 123 6000. 

If you smell gas, call the National Gas Emergency Service on 0800 111 999.

To report non-emergencies and all other repairs, please use: 

MyHomeOnline

We’re here to help keep your home safe, comfortable and well-maintained. If something goes wrong, it’s important you let us know as soon as possible, so we can put it right.

For information about Awaab's Law, including damp, mould and condensation, please take a look here