How we use and protect your personal information

You can find our privacy notices below as individual PDF documents, making it easy to access the information that matters most to you.

Each notice has been carefully reviewed by our consultants to ensure a consistent approach across our organisation, reflect our current data practices, and incorporate updates introduced by the Data Use and Access Act 2025.

Simply select the notice or notices relevant to your relationship with us to learn more about how we collect, use, and protect your information.

  • Involved residents privacy notice

    pdf | 427Kb

  • Care and Support supplemental privacy notice

    pdf | 429Kb

  • Workforce and job applicants privacy notice

    pdf | 468Kb

  • Website users privacy notice

    pdf | 571Kb

  • Customers and residents privacy notice

    pdf | 479Kb

  • Midlands Rural supplemental customers privacy notice

    pdf | 588Kb

  • Board members supplemental privacy notice

    pdf | 460Kb

  • Sales and marketing privacy notice

    pdf | 293Kb