If you're unhappy with the way we've handled your personal data, please use this form to tell us about your complaint.
If you make a data protection complaint, you will be asked to provide us with some personal information about yourself, such as your name and email address.
This is to help us respond to your complaint and to identify you if you contact us again. We will also record any other personal information about you and others that you may provide to us as part of your complaint. When we receive your complaint, we may share your data with relevant teams as needed for investigation.
To find out more about how and why we use personal information and who to contact if you have any queries about this, please see ourĀ privacy notice.
Our response to you
- We will acknowledge your complaint within five calendar days of receipt
- Where the complaint is complex, unclear and / or multiple issues have been raised, we may ask you to agree the scope of the complaint
- Please note that complex complaints may take longer to investigate.