From 70 Applicants to 4 outstanding new members
This year’s search for new members of the Resident Influence Committee (RIC) has been one of the most successful and most competitive we have ever undertaken.
The level of interest from residents across our communities was exceptional, with 70 people applying to join the committee and help shape the services and decisions that affect their homes and neighbourhoods.
Shortlisting
The first stage of the process was led by our Customer Experience team, who were overwhelmed by the unprecedented level of interest, receiving 70 applications in total. Due to the volume of submissions and the time required for a detailed review, it was not feasible to assess every application in full.
As a result, and to ensure the process could move forward in a timely manner, the first 22 applications received were selected to progress to the next stage.
We apologise if your application was not taken forward on this occasion. However, we have retained your expression of interest and will be in touch should future opportunities arise.
Stage One Interviews: 15 Minutes Each, All Day Long
To ensure fairness and consistency, we held a full day of 15‑minute introductory interviews with all 22 shortlisted residents. These conversations allowed us to understand each applicant’s motivations, communication style, and early insight into resident influence.
From these interviews, we selected six candidates to progress to the final stage.
Stage Two Interviews: In‑Depth Assessment
The final stage involved a more detailed 45‑minute interview, including structured questions and a practical exercise. Each candidate was given a genuine committee paper to review and comment on, allowing us to see how they engaged with real RIC material and how they approached scrutiny, clarity, and resident‑focused thinking.
Unfortunately, two candidates withdrew on the day, leaving four to be interviewed.
Four Exceptional Residents Selected
The four residents who completed the final interviews were outstanding. Each demonstrated:
- A clear understanding of resident influence
- A commitment to improving services for all residents
- The ability to analyse information and provide constructive challenge
- Strong communication skills and a collaborative mindset
As a result, we are delighted to confirm that all four have been invited to join the Resident Influence Committee.
These four individuals represent 5.7% of the original 70 applicants – a testament to the rigour of the process and the exceptional calibre required to serve on the RIC.
A Thank You to Everyone Who Applied
We want to extend our sincere thanks to all 70 residents who took the time to apply. The level of interest shows how strongly our communities value having a voice in how services are delivered. Even if you were not selected this time, we encourage you to look out for future opportunities to get involved in resident influence and engagement across emh.
Andy Murtha, Chair of the Resident Influence Committee said:
"As Chair of the Resident Influence Committee, I am incredibly proud of the scale, fairness, and rigour of this year’s recruitment process. The level of interest from residents was remarkable, with 70 people applying to join the committee — the highest number we have seen.
Our Customer Experience team carried out an exceptional shortlisting exercise, narrowing the field to 22 strong candidates. From there, we spent a full day meeting each applicant in 15‑minute interviews, followed by in‑depth 45‑minute assessments for the final stage.
The four residents we have appointed represent just 5.7% of the original applicants, and each demonstrated the insight, commitment, and constructive challenge that define the RIC. I am delighted to welcome them and look forward to the fresh perspectives they will bring as we continue strengthening resident voice across emh."
Looking Ahead
Our four new members will bring fresh perspectives, lived experience, and a strong commitment to resident voice. We look forward to welcoming them at the next RIC meeting and working together to strengthen resident influence across the organisation.